Unpuzzle Connect is our cloud based customer engagement platform. Using channels such as email, sms, social and chat, Unpuzzle Connect will automate your Marketing strategy to ensure you reach the right customer at the right time.
Unpuzzle Advantage is a bespoke CRM designed for the mutual banking industry. Designed to deliver leads to your sales and retention teams, Advantage has a proven range of triggers that will help increase your customer value.
MIA is our industry based chatbot designed to engage with your customers about the many products and services you provide. MIA uses AI to learn about the questions your customers need answers to, whilst allowing for a live hand off to your team as a back up.
Need to know more? How do we track success and manage change? What sort of insights can we use to make important business decisions? Our Analytics Team have created thousands of dashboards and reports to help our clients understand their data.